Overview

We are committed to delivering your handcrafted pieces with care and reliability. Each order is thoughtfully prepared, reflecting the time, skill, and craftsmanship behind every creation.


Shipping Charges

We offer complimentary shipping on all orders.

Cash on Delivery (COD) is not available.


Order Processing

Orders are processed and dispatched within 2-3 business days, as all products are handmade and produced in limited quantities.


Delivery Timeline

Orders are typically delivered within 8–10 working days after dispatch, unless otherwise specified on the product page.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or regional restrictions.

Orders within Delhi NCR may be eligible for same-day delivery, subject to availability. Customers wishing to avail this service are requested to contact us via phone or email after placing their order to confirm same-day delivery availability.

 

Tracking

Once your order is shipped, tracking details will be shared via email or SMS so you can easily follow its journey.


Delivery Details

All orders will be delivered to the address provided at the time of purchase.

Please ensure your address details are accurate, as we are not responsible for delays or non-delivery due to incorrect or incomplete information.


Delays & Exceptions

While we strive to meet delivery timelines, occasional delays may occur due to unforeseen circumstances.

In such cases, our team will keep you informed and assist you throughout the process.


Returned Shipments

If an order is returned to us due to non-delivery, shipping charges will be deducted from the refund amount.

Only the product cost will be refunded, as shipping charges are non-refundable.


Need Assistance?

For any shipping-related queries, feel free to reach out to us:

Email: info@kishorii.com
Phone: +91 9217922219